Hear what your guests are saying with myCasiola’s Guest Reviews. You’ll get real-time guest feedback about your property, its location and our customer service. Guest feedback is worth its weight in gold, so we make sure you have it all at your fingertips. There’s no better advertising than word-of-mouth from a happy guest!
myCasiola – Review Management
How we do it
To make sure we get a full picture of each stay, we ask each guest to review us twice during their stay. We ask for feedback the day after they arrive, giving them time to settle in but still getting their first impressions of the property. This also allows us to quickly fix anything not to their liking, so they can enjoy the rest of their stay. We also ask for another review after their stay, looking for more details on the property and our customer service.